Process Mining vs Process Discovery vs Task Mining

As more and more organizations seek to roll out Intelligent Automation or Hyper-Automation at an enterprise scale, many are coming to the realization that they also need to standardize and optimize their processes to fully unlock all the available benefits. This realization is, in turn, driving a requirement for technologies such as Process Mining and Process Discovery/Task Mining; but what are these technologies, and how do they differ?

Process Mining
A major blocker for many organizations attempting to deploy Intelligent Automation at scale is the identification of suitable candidate processes and the subsequent creation of an implementation roadmap. This is where Process Mining can add immense value.

Process mining tools interrogate the event logs of key enterprise systems to highlight the steps undertaken in order to complete a specific process. The best tools combine these digital footprints with powerful analysis techniques to clearly present the as-is process along with its variants, even suggesting opportunities to optimize and automate.

The benefits of Process Mining are not limited to highlighting automation opportunities but can also directly increase employee experience and customer satisfaction via improved resource allocation.

ProcessDiscovery and Task Mining

Process discovery and task mining terms are used interchangeably.
While Process Mining is a powerful tool for gaining insight…